Need help with JOSI? We're a small team and we read every message.
Email us: [email protected]Reply time: usually within 48 hours
How do I invite my partner? From the Home screen, tap your profile, then "Invite Partner." Share the invite link with your partner — when they sign up and accept, you'll be connected and ready to start swiping.
How do I start a Squad? Tap the Squad tab at the bottom, then "Create Squad." Name your group and share the invite link with friends. Once members join, anyone can start a voting session.
How do I delete my account? Settings → Delete Account. This permanently removes your profile, messages, swipes, and connections. The action cannot be undone.
Why am I seeing the same restaurants again? JOSI loads restaurants based on your location and search radius. Try expanding your radius in Settings, or set filters for different cuisines before starting a session.
My notifications aren't working. Make sure notifications are enabled in your iPhone Settings → JOSI → Notifications. If you've recently signed in for the first time, close the app fully and reopen it to register for notifications.
How do I report a bug or suggest a feature? Email [email protected] — we love feedback.
For privacy-related requests (data export, deletion, or questions about how we use your data), email [email protected].